I see a payment in my history that I do not recognize. What should I do?
You should block your Virtual Card in your account under the “Card” tab. It’s also possible to reach the 24/7 customer service by calling +370 5 208 4858. We will ask you to fill out this form and email it to cards.support@dipocket.org. You have 13 months to notify us of an unauthorized, non-executed or incorrectly executed transaction.